Last updated: 24 July 2026
These Terms of Sale apply to purchases from our US store (simpled.tech). Please read them carefully. Read them with our Website & App Terms, our Shipping & Delivery and returns policy, and our Limited Warranty.
1. Who you are buying from
The seller is Simpled Tech Limited, registered in England and Wales, company number 13391034, office 2 Eastbourne Terrace, London, W2 6LG, United Kingdom ("Simpled", "we"). Contact: support@simpled.tech / +44 (0)20 7096 0094. There is no separate US entity; Simpled Tech Limited contracts your purchase directly.
Consumers and business buyers. These Terms of Sale apply to buyers purchasing for personal, family or household use. If you buy for business, commercial or income-generating property purposes, you are a business buyer and our separate Business & Commercial Terms apply to and prevail over these terms for your purchase. Whether you are a consumer or a business buyer depends on the purpose and circumstances of your purchase, not simply the type of property.
Purchases made for business or commercial use are subject to our Business & Commercial Terms.
2. Orders and contract formation
- Product listings are an invitation to purchase. Your order is an offer to buy. A binding contract is formed when we send you an email confirming that your order has shipped (an order-received email is an acknowledgement, not acceptance).
- We may decline or cancel an order before shipment — for example where a product is unavailable, we identify a pricing or description error, we cannot verify payment, a destination is not supported or is restricted (see §6), or fraud is suspected. If we do, we will tell you and refund any payment taken in full.
- Obvious pricing errors. Where a price is obviously wrong and you could reasonably have recognized the mistake, we are not obliged to supply at the incorrect price.
3. Prices, tax and payment
Prices are shown in US dollars (USD) and are exclusive of applicable state and local sales/use tax. Where Simpled is required to collect sales tax on your order, it is calculated and added at checkout before you confirm. The order total, including any shipping charge and tax, is shown at checkout before you confirm your order.
Sales-tax nexus. We collect and remit sales tax in the states where we are required to do so. Where a purchase is not taxed by us, you may still owe use tax to your state; you are responsible for that.
Payment is taken when you place your order (or at the time stated at checkout). We use third-party payment processors; we do not store full card details.
4. Delivery, risk of loss and title
Shipping is covered by our Shipping & Delivery policy. We aim to ship within the time stated at checkout and, consistent with the FTC Mail, Internet, or Telephone Order Merchandise Rule, within 30 days where no time is stated — or we will notify you of a delay and give you the option to consent to it or cancel for a refund.
Risk of loss passes when the product is delivered to you, your nominated recipient or a safe place you instructed the carrier to use. Title passes to you on the same event, or on our receipt of payment in full, whichever is later.
5. Returns and warranty
Our voluntary return policy (including the 60-day money-back guarantee and its conditions) is set out on our Shipping & Delivery and returns page. Our Limited Warranty covering the products is a separate document, available before you buy (linked from the product page and checkout). The Limited Warranty is our written product warranty; the return policy is separate from it. There is no federal cooling-off cancellation right for online purchases.
6. Shipping scope, export and sanctions
We ship within the United States and to any additional destinations shown as supported at checkout (see our Shipping & Delivery policy).
Export / sanctions. You agree not to export, re-export or use our products in violation of US export-control or sanctions laws. We do not ship to embargoed or sanctioned destinations or to denied/restricted parties.
7. Authorized sellers and marketplace purchases
Products bought from simpled.tech (or an authorized Simpled reseller) are covered by our Limited Warranty and return policy on the terms stated. Purchases made through a marketplace or third-party seller are subject to that seller's and marketplace's own terms; where warranty coverage differs for such purchases, it is stated in the Limited Warranty.
8. Complaints and disputes
If something goes wrong, contact support@simpled.tech and we will do our best to put it right. These purchases are governed by the laws of the State of New York and applicable US federal law, without regard to conflict-of-laws principles. Any dispute-resolution terms that apply are set out in our Website & App Terms.
9. General
If any provision is invalid, the rest remain in force. We may transfer our rights to a successor business without affecting your rights. These Terms of Sale, together with the pages referenced above, are the entire agreement for your purchase.
10. Contact
If you have any questions about these terms, please contact us, or email support@simpled.tech.
