Last updated: 20 July 2026
These Terms of Sale set out the basis on which Simpled ("we", "us", "our") sells products to you through our Ireland store. Please read them carefully. Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2022 or other applicable consumer law.
1. Who you are buying from
The seller is Simpled Tech Limited, registered in England and Wales, company number 13391034, registered office 2 Eastbourne Terrace, London, W2 6LG, United Kingdom ("Simpled", "we"). support@simpled.tech / +44 (0)20 7096 0094. Read these with our Website & App Terms, Shipping & Returns policy and Limited Warranty.
Consumers and business buyers. These Terms of Sale apply to consumers — individuals buying wholly or mainly for personal, domestic use. If you buy wholly or mainly for the purposes of a business, trade or profession, you are a business buyer and our separate Business & Commercial Terms apply to and prevail over these terms for your purchase (they set different cancellation, warranty and liability positions). Whether you are a consumer or a business buyer depends on the purpose and circumstances of your purchase, not simply the type of property.
2. Orders & contract formation
- Product listings are an invitation to purchase. Your order is an offer to buy. We accept your order — and the contract is formed — when we email you confirmation that your order has been dispatched.
- We may decline or cancel an order before dispatch — for example where a product is unavailable, we identify a pricing or description error, we cannot verify payment, a destination is not supported, or fraud is suspected. If we do, we will tell you and refund any payment taken in full.
- Obvious pricing errors: where a price is obviously wrong and you could reasonably have recognised the mistake, we are not obliged to supply at the incorrect price.
3. Prices, VAT & payment
Prices are shown in euro and include Irish VAT where applicable (our Irish VAT number is IE4437794RH). The total price payable, including any delivery charge, is shown at checkout before you confirm your order. Delivery within Ireland is free of charge, and the checkout price is the total price for the order (including Irish VAT and any applicable import duties) — you will not be asked to pay import duty, VAT or handling fees on delivery. Where checkout supports delivery outside Ireland, that order may be subject to the destination's availability and to import duties, taxes and any restrictions; unless the checkout states these are included, you are responsible for them (see our Shipping & Delivery page). Payment is taken when you place your order; we use third-party payment processors and do not store full card details.
4. Delivery, risk & ownership
Delivery is covered by our Shipping & Delivery policy. Unless we agree otherwise, we aim to deliver without undue delay and in any event within 30 days of the contract being formed. Risk passes to you when you (or a person you nominated, other than the carrier) take physical possession of the goods. Ownership passes on the later of delivery and receipt of payment in full.
5. Cancellation, returns & faulty goods
Your 14-day right of withdrawal, our voluntary 60-day money-back guarantee, your statutory rights for faulty or non-conforming goods, and the returns process are set out in full on our Shipping & Returns page. Those rights apply to purchases under these Terms of Sale.
6. Warranty
Our products are generally covered by a 24-month warranty against manufacturing defects, in addition to your statutory rights. The warranty does not cover damage caused by misuse, accidental damage, or normal wear. See Shipping & Returns for more.
7. Acceptable use
You agree to use our website and products lawfully and not to misuse them, interfere with their security, or attempt to gain unauthorised access to our systems.
8. Liability
We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence or for fraud. Subject to that, our liability in connection with a product is limited as set out in these terms and does not extend to losses that were not reasonably foreseeable.
9. Complaints & dispute resolution
If something goes wrong, contact support@simpled.tech and we will do our best to put it right. You may be able to refer a dispute to an ADR entity; we have not committed to a specific ADR body. For guidance on your consumer rights and cross-border disputes you can contact the Competition and Consumer Protection Commission (ccpc.ie) or the European Consumer Centre Ireland (eccireland.ie). (Note: the EU online dispute-resolution (ODR) platform was discontinued by the European Commission in July 2025 and is no longer available.) Nothing limits your right to bring court proceedings, including in the Irish courts and through the small-claims procedure.
10. Governing law
These Terms of Sale are governed by the law of Ireland, with the same jurisdiction position and consumer protections as our Website & App Terms. If any provision is invalid, the rest remain in force. We may transfer our rights to a successor business without affecting your rights.
11. Contact
If you have any questions about these terms, please contact us.
