Last updated: 14 July 2026
This policy explains how Simpled ("we", "us", "our") ships orders and handles returns. It should be read alongside our Terms & Conditions.
1. Shipping
We offer free shipping across Ireland on our locks. Orders are sent with a tracked service so you can follow your delivery.
2. Delivery times
[Placeholder — dispatch and delivery timeframes to be confirmed.] As a guide, orders are typically dispatched within [X working days] and delivered within [X working days] of dispatch. Timings may vary during busy periods.
3. Returns
We want you to be sure. Our locks come with a 60-day money-back period: if it isn't right for you, return it within 60 days for a refund. Returns within Ireland are free. This is in addition to your statutory cancellation rights.
4. Warranty
Every Simpled lock is covered by a 24-month warranty against manufacturing defects, in addition to your statutory rights. The warranty does not cover misuse, accidental damage or normal wear.
5. How to start a return
Starting a return is simple. Just contact our team with your order details and we'll guide you through the next steps. Real people, based in London, will help you from start to finish.
