Last updated: 20 July 2026
1. Our commitment
We want our website, online store and app to be usable by as many people as possible, including people who use assistive technologies. We aim to design and maintain them with accessibility in mind and to improve them over time.
2. Standards we work towards
We aim to align our website and app with recognised accessibility guidance, including the principles of WCAG 2.1 level AA and the European harmonised standard EN 301 549, as they apply to e-commerce services and digital interfaces. We do not claim a conformance level we have not verified.
3. Measures we take
Where feasible, we aim to: use clear structure and headings; provide text alternatives for meaningful images; support keyboard navigation; maintain sufficient colour contrast; and label forms and controls. Accessibility is an ongoing effort and some content or features may not yet fully meet our target.
4. Feedback and contact
If you have difficulty using any part of our website, store or app, or you need information in a different format, please contact support@simpled.tech. Tell us the page or feature, the problem you had, and how we can reach you. We aim to respond within a reasonable time and to help where we can.
5. Regulatory position
The European Accessibility Act (Directive (EU) 2019/882), as transposed in Ireland, applies to certain products and e-commerce services from 28 June 2025.
The EAA's service obligation includes a micro-enterprise exemption (fewer than 10 staff and annual turnover or balance-sheet total not exceeding €2m). Regardless of whether that exemption applies to us, we aim to provide and maintain this accessibility statement and to make reasonable accessibility improvements.
6. Enforcement and complaints
If you are not satisfied with our response, you may be able to raise the matter with the relevant Irish enforcement authority for accessibility. Please contact us first at support@simpled.tech so we can try to resolve it.
7. Review
We aim to review this statement periodically and update it as our website, app and assessments change.
